ABA Foundations: Optimized Operations with HIPAA Email Encryption

Company: ABA Foundations
Industry: Healthcare
Employees: 30
Overview: With an increasingly mobile workforce, ABA required a technology platform that protected sensitive data and offered HIPAA compliant email. In addition, they needed a platform that encouraged employee collaboration and improved communications. So, Communication Square deployed a technologically advanced Healthcare Solution that provided secure collaboration and HIPAA email encryption.
Solution: Azure Information Protection & Exchange Online.


ABOUT ABA FOUNDATION AND THEIR MISSION STATEMENT

ABA enhances the quality of life for families by designing individualized goals that encourage appropriate behaviors and discourage challenging behaviors. They accomplish this by making use of research-based strategies delivered by trained professionals.

ABA Foundations offers comprehensive and focused treatment. Their services are provided in natural settings, such as the home and the family’s community. Individuals’ parents, siblings, guardians or any other caretakers take an active role in treatment. They’re encouraged to share in strategies that positively affect the quality of life of both the individual and the family. Additionally, ABA Foundations provides consultation services to help engage adults with disabilities with career experiences.

“Without Communication Square, it might have cost us probably ten times more to get in compliance with HIPAA. They have supported us throughout the process starting from our business assessment to deploying the solution for us and endless support.”

Jennifer Agganis
Executive Clinical Director,
ABA Foundations

Jennifer Agganis

ENHANCE THE SECURITY OF YOUR SENSITIVE DATA

Although ABA Foundations has never experienced a data breach before, they thought it wise to take precautionary measures. Additionally, ABA Foundations had to be HIPAA compliant, as do all companies in the healthcare industry. This required them to have certain data privacy and security provisions in place to protect their patients. ABA Foundations consulted Communication Square LLC, a Microsoft Gold Partner, to deploy Azure Information Protection. This move ensured HIPAA compliant email with HIPAA email encryption.

 

“If we ever come across any breach incident, we will already have access to all the information to identify any concerns.”

Jennifer Agganis
Executive Clinical Director,
ABA Foundation

Jennifer Agganis

A BRIEF INTRODUCTION TO AIP

Azure Information Protection is a cloud-based solution used to label and secure documents, emails and important files. This protection provides healthcare organizations with the HIPAA compliant email they need. In addition to HIPAA email encryption, AIP ensures persistent protection that travels with your data. This ensures data protection regardless of where it’s stored or with whom it’s shared.

As soon as Azure Information Protection is activated, two default templates become available. These are used to restrict data access automatically or using customized settings and policies. Whichever template is used, the end result is data protection and HIPAA compliant email wherever your employees travel.

“We configured rules to detect sensitive data, so whenever a user wants to send sensitive documents, they will have to apply a label. This label classifies and optionally protects the document, depending on the configuration.”

Japhet Martinez
Director IT Solutions,
Communication Square

Japhet Martinez

“We helped make the process of attaining data security and HIPAA compliant email easy for ABA Foundations. In addition to the HIPAA email encryption, we helped them configure their protection settings. Supplementing their default templates gave them increased control over their data.”

Favad Qaisar
CEO,
Communication Square

Favad Qaiser

HOW AIP HELPED ABA

One of the biggest advantages ABA received from AIP was limiting access to data. This streamlined overall security and made conducting business safer. For instance, when an email containing a patient’s file is forwarded, the receiver’s access can be revoked from anywhere, anytime. And with HIPAA email encryption, ABA is secure in the knowledge that they’re sending HIPAA compliant email.

“Sharing the critical data within the organization or outside the organization has never been as easy as with Azure Information Protection. With the support of Communication Square, we can now securely share our business-critical documents with people with complete visibility and control over shared data.”

Jennifer Agganis
Executive Clinical Director,
ABA Foundation

Jennifer Agganis

ENHANCED QUALITY OF LIFE AND ACHIEVE RAPID GROWTH

ABA Foundations’ rapid growth led them to upgrade additional systems with the help of Communication Square. In addition to HIPAA compliant email, Microsoft Exchange enabled ABA to continue growing with a unified communications system. The consistent communication and coordination processes for both inside and outside the company provided ABA with a great many advantages. The improved teamwork reduced costs and increased productivity allowed them to carry their mission to even more people in need.

“This search for boosting healthcare systems with the latest technologies ended with us partnering with Communication Square, which suggested we transition to the cloud and make use of Microsoft Exchange.

Brenda Liner
Clinical Director,
ABA Foundation

SIGNIFICANT REDUCTION IN COST AND OPTIMIZED OPERATIONS

By moving email to the cloud, ABA was able to reduce the costs of managing internal servers. This allowed their IT department to focus on more important things. Additionally, ABA’s employees were able to operate more efficiently, avoiding downtime and ensuring optimal care for patients and their families. The end result was increased employee mobility and productivity, further contributing to company growth.

Finally, another major gain for ABA came in the form of overall security. By default, Microsoft Exchange has built-in protection against spam, viruses and phishing attacks. And IT or administration has the ability to limit and control access to data, further ensuring data loss prevention.

“We use Outlook Calendar to schedule meetings and build our brand with email templates.”

Jennifer Agganis
Executive Clinical Director,
ABA Foundation

Jennifer Agganis

THE TAKEAWAY

Data security is a top priority for any business, but no more so than in the healthcare industry. The need for HIPAA compliant email and HIPAA email encryption make Azure Information Protection the go-to solution for every healthcare company. Additionally, companies like ABA often find that Communication Square can improve a host of other areas at the same time. With services like Microsoft Exchange, ABA was able to look toward the future fully secure and highly productive. Their new communication solutions reduced costs, promoted teamwork and set ABA on the fast-track to rapid growth.

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