Kuester: Mobile Application Management and the Best MDM for Small Business

Company: Kuester Management Group
Industry: Real Estate
Employees: 200
Overview: Communication Square deployed Microsoft Intune, the best MDM for small business, helping Kuester deal with the security challenges of today’s mobile-first world.
Solution: Microsoft Intune and Azure Active Directory.

 



ABOUT KUESTER

Kuester Management Group is a mid-sized real estate firm with offices spread across the Carolinas. Their HOA management offerings provide communities and developers with a range of services that enhance and retain asset value. Implementing the Community Associations Institute’s best practices, they also cater to the needs of homeowners and community board members alike. 

Kuester wanted to ensure that their IT services remained as secure as possible. So they decided to consult with Communication Square LLC, a Microsoft Gold Partner. They found their solution with Enterprise Mobility + Security suite which includes Microsoft Intune, the best MDM for small business. This approach provided them with highly secure mobile application management that reduced their overall IT costs. 

I want my employees to be as productive and secure as possible regardless of where they work from.

Bryan Kuester
President,
Kuester Management Group

KUESTER

“The experience of new employees is incredibly compelling, because the moment they are hired they see a better way of doing things,”

Karen McDonald
Vice president of Operations, 
Kuester Management

Karen Mcdonald

INTUNE IS THE KEY TO PRODUCTIVITY, SECURITY AND MOBILITY

Kuester also implemented Microsoft Intune for its mobile application management, keeping IT costs to a minimum. Additionally, it provided their employees with the flexibility they need to access information on their mobile devices. All while keeping company data completely secure. Microsoft Intune also saved them additional costs on third-party licenses by replacing their update management software. 

Their on-site teams were also able to completely restructure how they worked. Without having to worry about data security, they were able to conduct business on-the-go more freely, increasing efficiency and productivity. 

“Instead of businesses dedicating technicians to manage and update devices, they utilize us as their IT partners. By leaving mobile application management and security to us, they are better able to focus on their business.

Favad Qaisar
CEO,
Communication Square

Favad Qaiser

MOBILE APPLICATION MANAGEMENT AND SECURITY 

Security through Microsoft Intune was an important addition for Kuester Management Group in many ways. For instance, one of the major issues they faced was the exploitation of data by ex-employees and new hires. As one of the best MDM for small businessMicrosoft Intune was designed specifically to mitigate this risk. Microsoft Intune allows for the secure enrollment of new employee devices and the remote wiping of exiting employee devices. This is accomplished through the installation of a secured app called Company Portal. Suitable for phones, laptops and home computers, this app keeps all corporate data completely secured. And when employees leave the company, all data across all devices can be wiped remotely. What’s more, Intune helps improve overall productivity. Employees are now able to conduct business across a range of secured devices, wherever their work takes them. 

This was one of the biggest advantages we gained from Intune, as all our corporate data resides on mobile devices with increased levels of security and control.

Chris Chaffin
Director of Management,
Kuester Management Group

Chris Chaffin

Conditional access was another benefit we derived from Intune, as our IT staff defines specific terms and conditions for logging in for security purposes, mainly. For instance, we didn’t want our employees to have complete access to any corporate data, so we set certain limitations to make sure that our security is not compromised.

Karen McDonald
Vice president of Operations,
Kuester Management

 

Karen Mcdonald

MITIGATING RISK AND OPTIMIZING DATA CENTER OPERATIONS WHILE REDUCING COST

Another component of Enterprise Mobility + Security Suite is Azure Active Directory. Kuester made this transition to host key apps and websites, and to manage its hybrid environment. 

Azure AD includes a full suite of identity management capabilities, including multi-factor authentication, device registration and self-service password management. Additionally, it provides self-service group management, privileged account management, role-based access control, application usage monitoring, rich auditing and security monitoring. These capabilities helped Kuester secure cloud-based applications, streamline IT processes, cut costs and ensure that corporate compliance goals were met. 

Azure AD also provides an easy solution that gives management and employees single sign-on (SSO) to various SAAS applications. This significantly boosted employee productivity. They no longer needed multiple passwords. One password grants access to their application panel, where all company-related apps are listed. Also, IT admins need not share passwords with employees for every application, increasing overall security. Additionally, we set up a multi-factor authentication process for employees, sending them a text to double-authenticate their log-ins. They also had the option to download an authenticator app for an alternative level of security. 

Azure Active Directory allowed us to keep a track record of employee contact details by checking the Active Directory to see whether the employee was registered and listed for authentication.

Samantha Collins
Director of Operations,
Kuester Management

samantha collins

Its always been a problem for our IT department to manage the devices of employees. But with the help of Communication Square and Microsoft Intune, we now not only manage the devices without any hassle, but have also seen an increased productivity in employees, as they are now free to work on any device they want.

Bryan Kuester
President,
Kuester Management Group

KUESTER

Using Intune and AAD, their employee productivity was boosted by almost 55%.

William Agganis
Director Cloud Solutions,
Communication Square

WILLIAM AGGANIS

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