Positive Behavioral Support is an individualized, research-based process that requires a great deal from caregivers and families alike. Open communication, shared goals and responsibilities and numerous interviews are all part of the process. Additionally, provisional training for caregivers, the recording and review of data and direct observation of individuals are required for success.
CEO of PBS, Michael Nolan recognized that his organization was going through a growth phase. With it came increased costs, more limited communication and collaboration and a more difficult experience for patients. So, Michael decided to address the growing needs of his business and act. In December, 2016, PBS and Communication Square LLC, a Microsoft Gold Partner, decided to implement HIPAA compliant backup and cloud data protection with the Operations Management Suite. Doing so proved to be an incredibly smart move for PBS, helping them avoid disaster in June, 2017.
On-premises data storage brought PBS dangerously close to disaster in June, 2017. Fortunately, they had implemented OMS Backup and Site Recovery. The move saved them from substantial losses in every facet of their business.