Microsoft has introduced an impressive new feature Cloud PBX with PSTN calling to its Office 365, a Cloud Based hosted enterprise Solution that provides your organization the access to all the capabilities of a Private Branch Exchange (PBX) as well as allows you connect to the Public Switched Telephone Network (PSTN).(read here to find out why Cloud PBX could be a game changer) In an easy language, it provides your users the ability to make and receive traditional voice phone calls with a primary phone number using ‘Skype for Business’ via their Business IP phones, PCs and Mobile Phones without the need of spending hefty amounts of dough to buy the complicated and expensive equipment.
Furthermore, the users can also port-in their existing phone numbers in Skype for Business. Now moving on to setting up the PSTN Calling, well, for you to see the voice option in the Skype for Business admin center, you would need to purchase at least one Enterprise 5 or Cloud PBX license with a Voice Calling Plan.
5 Steps to PSTN Calling Setup
The process of PSTN Calling setup could be simplified in these five steps.
- Purchase and assign any of the E1, E3 or E5 licenses with a voice calling plan to your users
The good thing about the Enterprise 5 license is, it covers the Cloud PBX while on the other hand Enterprise 1 or Enterprise 3 requires an add on for Cloud PBX.
- Purchase and assign Skype for Business Online license to your users
- Get your Phone Numbers from Office 365
- Add emergency addresses and locations for you organization
- Assign Phone Numbers to the users
Moreover, the costs to add PSTN to the Office 365 E5 or E3 is $24.00/month with an annual commitment. The $24 includes both domestic and international calls, whereas only domestic calling plan, that is for $12. Furthermore, the cost for E5 itself is $35 /user/month with an annual commitment and it includes the Cloud PBX whereas the cost for E3 is $20 per user/ month plus the cost of Cloud PBX which is $8 per month.
Lastly, the best thing about Cloud PBX with PSTN is it enables you to opt completely-in-the-Cloud Solution or go for a Hybrid and take advantage of some of the Cloud PBX features, while keeping some functionality On-premises. Communication Square LLC has a range of capable Engineers who can provide you the option to deploy PSTN calling on your premises in a seamless way.