Practical guides on AI, Microsoft 365, security, licensing and Azure for public agencies and mid-sized organizations.
How to build an AI agent on Microsoft in 7 steps: pick one process, write the rules, choose Copilot Studio, Foundry or a custom…
How human in the loop AI works in a real business: approval cards in Microsoft Teams, what each agent does alone, what waits for…
Microsoft offers 3 kinds of Copilot agents. What Microsoft 365 Copilot agents, Copilot Studio agents and custom agents each do, how they are paid…
Comparing ChatGPT Business and Microsoft 365 Copilot: 6 key differences, where your data goes, which tool wins for which job, and when neither is…
Comparing AI agent platforms from the buyer's side: data, actions, approvals, cost and lock-in, 7 questions to ask in a demo, and when building…
A month in the life of an AI bookkeeping agent: daily categorizing and matching, month-end reconciliation, what it flags, and what the accountant still…
AI lead generation done right: answer every inbound lead fast. How our AI sales agent reads, qualifies and drafts the first reply, and why…
What an AI email assistant and an AI customer service agent can do, the 3 things to automate first, what to keep human, and…
6 real AI agent examples from our own business: what each agent does alone, what a person approves, more examples by department, and which…
What is an AI agent? It completes a task in your systems, where a chatbot only answers. How agents work, 5 differences from a…