Testimonials
What our clients say
In their own words: public agencies, ABA therapy providers, a specialty pharmacy and businesses we have delivered Microsoft 365, security, Azure and managed services for.
On this page
Short answer
Communication Square testimonials come from clients we invoiced, directly or through a partner. They include South Tahoe Public Utility District, Foothill Transit and the Town of Bluffton in government; Team PBS, Simply ABA, ABA Foundations and Avella Specialty Pharmacy in healthcare; and Kuester Management Group and Reynolds Logistics in business.
Government
Communication Square reviews from utilities, transit and towns
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Mary AlsburyInformation Technology Systems Specialist, South Tahoe Public Utility District
Moving to Office 365 was a completely new experience for us. Hence, Communication Square ensured that our IT Staff is completely competent with the working system, to help us unlock the full potential of Office products.
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Brian BartlettNetwork/Telecom Systems Administrator, South Tahoe Public Utility District
Thanks to Communication Square! Their team has gone above and beyond for us to implement Office 365.
Chris SkellyInformation Technology Manager, South Tahoe Public Utility District
We wanted to find a Gold Microsoft partner who had a lot of experience, great reviews and high customer satisfaction scores – we found all of that with Communication Square.
Roy EseyanInformation Technology Manager, Foothill Transit
To ensure that regular bugs are fixed, security updates are accomplished, and problems are solved, we trusted Communication Square to carry out a hassle-free migration.
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Gary CastroIT Specialist, Foothill Transit
Migrating to Exchange Server 2019 seemed to be a very complicated process to us. With Communication Square’s adequate knowledge and technical expertise, we were able to meet the desired outcome and enjoy all the benefits that came with the upgrade.
Town of BlufftonProject team
When the Town of Bluffton decided to implement a Document Management System, we put our RFP out and Communication Square answered the call with great pricing and Customer Service. Through much work and input, Communication Square helped us develop our DMS in our SharePoint environment. They were extremely flexible as we changed our minds on what we wanted many times. Though we are still in the implementation phase, Communication Square has been very responsive and always willing to help us adjust and become more familiar with our new system.
Healthcare
ABA providers and specialty pharmacy
Michael NolanCEO, Team PBS
We no longer worry about our backups, disaster recovery plans, or other operational tasks since we ventured with Communication Square, a Microsoft Gold Partner. Due to their professional and technical skills, we now focus on our business rather than managing IT all the time.
Mark CookUnified Communications Engineer, Avella Specialty Pharmacy
The migration of Skype for Business & Exchange to Office 365 was not an easy job as the slightest mistake can result in huge problems but with the intelligent planning and execution done by Communication Square, a Microsoft Gold Partner – everything went smoothly.
Michael NolanCEO, Team PBS
Cloud Readiness Assessment gave us a very good idea about our risks, costs, and challenges through a detailed analysis. It helped us map out realistic expectations for the implementation process to reach compliance standards.
Jennifer AgganisExecutive Clinical Director, Simply ABA
We are lucky enough not to have any information breach but Azure Information Protection certainly gives us nights of peaceful sleep. Credit to Favad for understanding our needs and suggesting the best solution from hundreds of licensing options out there.
Bill HerbertFounder, Simply ABA
Thanks to Communication Square Microsoft End Point Security provides Simply ABA seamless access to our files and folders without losing control over data.
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Team PBS
Team PBS was concerned with their employees working through their personal devices which could risk patient information in the case of a lost device. Communication Square implemented Device Management System, successfully securing all enrolled devices for PBS whether they were corporate or personal which in smoother operations and over all protection for the business.
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Antonio SegoviaDirector IT, Team PBS
We no longer worry about our disaster recovery plans or other operational tasks since we ventured with Communication Square. Due to their professional and technical skills, we now focus on our business rather than managing IT all the time
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Amy SpringerGuardian of User Experience PBS, Team PBS
Before reading this guide, securing our company’s data was not much of a priority. I gained great insights thanks to Communication Square and now our business is more secure than it ever was.
Jason SevierDirector, IT Operations and Infrastructure, Avella Specialty Pharmacy
We have a very collaborative staff which interacts with drug manufacturers, providers and payers through every step of the treatment from securing prior authorization to product fulfillment and mid-therapy support.
Bill HerbertFounder, Simply ABA
To have a fair idea about Exchange 2016 Avella’s IT staff only needed to call us and required some time to read about the product from the given guide.
Mark CookUnified Communications Engineer, Avella Specialty Pharmacy
The installation of Exchange 2016 was not an easy job as the slightest mistake can result in huge problems but with the intelligent planning and execution done by Communication Square, everything went smoothly.
Jason SevierDirector IT Operations and Infrastructure, Avella Specialty Pharmacy
For this to happen, Communication Square guided us to have adequate storage to accommodate such growth of mailboxes .
Jennifer AgganisExecutive Clinical Director, ABA Foundations
Without Communication Square, it might have cost us probably ten times more to get in compliance with HIPAA. They’ve supported us throughout the process, from our business assessment to deploying the solution for us and endless support.
Jennifer AgganisExecutive Clinical Director, ABA Foundations
Sharing critical data within or outside the organization has never been easier with Azure Information Protection. With the help of Communication Square, we can now securely share our business-critical documents, with complete visibility and control.
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Brenda LinerClinical Director, ABA Foundations
This search for boosting healthcare systems with the latest technologies ended with us partnering with Communication Square. They suggested we transition to the cloud and make use of Microsoft Exchange.
Michael NolanCEO, Team PBS
We have a large workforce, and with a large team comes different issues such as managing the workforce, employee productivity and mobility, and data management and security.
Bill HerbertChief Operating Officer, Team PBS
We are thankful to Communication Square for offering a brilliant solution to back up our data, which would have otherwise been lost or corrupted.
Bill HerbertChief Operating Officer, Team PBS
We opted for Avaya PBX to ensure effective collaboration, but that too provided limited engagement, and infrastructure costs were very high.
Michael NolanPresident, Team PBS
With the increase in size of our organization came bigger challenges that couldn’t be overlooked. Hence we required a solution that could cut our costs and increase productivity at the same time.
Jason SevierDirector, IT Operations and Infrastructure, Avella Specialty Pharmacy
We have a very collaborative staff which interacts with drug manufacturers, providers and payers through every step of the treatment from securing prior authorization to product fulfillment and mid-therapy support.
Mark CookUnified Communications Engineer, Avella Specialty Pharmacy
The Migration to Skype for Business was not an easy job as the slightest mistake could have resulted in huge problems but with the intelligent planning and execution done by Communication Square, everything went smoothly.
Business
Property management, logistics and professional services
Bryan KuesterPresident, Kuester Management Group
For Kuester, data security was an enormous challenge. As the amount of information that they’re required to keep secure was growing rapidly. The nature of Kuester in which they operate means that they manage a lot of data and managing it separately on different devices is time-consuming and costly. Kuester Management Group needed a platform that allowed them to organize that information quickly. Along with the growing use of employee-owned devices in the workplace, the challenge became even greater. Microsoft Endpoint Management was implemented and Kuester’s feedback on the solution came forth. The most beneficial feature of the solution for them was the ability to secure calls through teams – a specialized feature built exclusively for secure communications. Teams provided end-to-end encrypted communications over several channels, calls, chat, and file-sharing. Our communication channels are more secure than ever thanks to Communication Square. Our operations have been smoother, and we have been more productive since implementing Microsoft Endpoint Management.
Bryan KuesterPresident, Kuester Management Group
It’s always been a problem for our IT department to manage the devices of employees. But with the help of Communication Square and Microsoft Intune, we now not only manage the devices without any hassle but have also seen increased productivity in employees, as they are now free to work on any device they want.
Bryan KuesterPresident, Kuester Management Group
We have been working with Communication Square since 2015. After using Skype for Business for so many years, we were trying to avoid change and not want to move to Teams, until their Support Team demoed to us their own Teams setup, and we suddenly got excited after seeing everything in action. Add onto it the Change Management Process they helped us adopt; it was smooth as in a lake.
Bryan KuesterPresident, Kuester Management Group
I want my employees to be as productive and secure as possible regardless of where they work from
Chris ChaffinDirector of Management, Kuester Management Group
This was one of the biggest advantages we gained from Intune, as all our corporate data resides on mobile devices with increased levels of security and control.
Karen McDonaldVice president of Operations, Kuester Management Group
Conditional access was another benefit we derived from Intune, as our IT staff defines specific terms and conditions for logging in for security purposes, mainly. For instance, we didn’t want our employees to have complete access to any corporate data, so we set certain limitations to make sure that our security is not compromised.
Samantha CollinsDirector of Operations, Kuester Management Group
Azure Active Directory allowed us to keep a track record of employee contact details by checking the Active Directory to see whether the employee was registered and listed for authentication.
Bryan KuesterPresident, Kuester Management Group
As an entrepreneur, my main priority has always been team collaboration. The most productive companies are the ones whose employees work with a shared sense of purpose towards the same goal, and a clear set of policies and objectives for responding to changing conditions and new opportunities
Christopher RomeIT Coordinator, Kuester Management Group
Anything we can do to increase team member efficiency helps us stay on schedule as well as keeps our clients happy. That’s one of the reasons why we invest in forward-looking technology.
Andre BarrettDirector of Management, Kuester Management Group
Keeping our whole workforce on the same page improves productivity, and team members consider Office 365 an added benefit, as it’s free for them to use on their personal mobile devices as well as personal computers. I find it really valuable that my recent files follow me from device to device. I always have what I need right at my fingertips.
Samantha CollinsDirector Operations, Kuester Management Group
Previously, staff members couldn’t afford to take time away from their construction projects for in-person meetings with project executives. But that’s changed with Skype Meetings.
Bryan KuesterPresident, Kuester Management Group
As our outreach expanded, our regional footprint grew immensely, and we wouldn’t have been able to expand this quickly without Skype for Business online.
Declan MaxwellFormer CEO, Reynolds Logistics
I still remember when we were trying to figure out when we had just recovered a major server disaster, a Communication Square consultant got in touch with us and we learned about their Azure Cloud Backups, there has been no looking back since.
Bartosz BulawaOperations Support Manager, Reynolds Logistics
With more security, monitoring, and collaboration functionality being built into the Microsoft 365 suite, it completes all the pieces of the puzzle for our business continuity and productivity. Microsoft 365 F1 is an important piece of that because it connects Firstline Workers within our organization.
Andrew ReynoldsGroup CEO, Reynolds Logistics
Managing a Data Center with limited Support Staff was always a pain, starting with hardware upgrades and occasional hardware failures to software & licensing upgrades. Moving all our Servers to Azure Cloud has not only made the management hassle-free, but resulted in Communication Square as the One Stop Vendor for all our Support needs.
Andrew ReynoldsGroup CEO, Reynolds Logistics
I wanted my data to be as secure as possible regardless of where the data was stored or traveled. Communication Square offered a solution that completely configured our security management with ease.
Andrew ReynoldsCEO, Reynolds Logistics
I still remember when we were trying to figure out the whole split, and a Communication Square consultant walked up to me and said ‘there is a better way… give us a chance and data management can be so much better,’ and there has been no looking back since.
Declan MaxwellCEO, Reynolds Logistics
The third-party system the company previously used was beginning to cause problems and we could see little things slipping between the cracks. It was time for a change before a major landslide, but we just didn’t know what to do.”
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Ignacio GalarzaSolution Architect, Reynolds Logistics
I know it might sound geeky, but getting to schedule a meeting and then not having to follow it up through an altogether separate calendar was exhilarating. I didn’t recognize how much pressure it was to remember things until the point when I didn’t have to… felt great!
Andrew ReynoldsCEO, Reynolds Logistics
Communication Square is your to-go MSP if you are looking for a quick and painless way of moving your users from one Office 365 tenant to another.
Bartosz BulawaOperations Support Manager, Reynolds Logistics
The greatest challenge we thought was to migrate our mailboxes and all our data saved to the drives, to the new tenant of Office 365. Communication Square took the lead in this transition, exceeding our expectations every step of the way.
Bartosz BulawaOperations Support Manager, Reynolds Logistics
The system the company previously used was beginning to cause problems and we could see little things slipping between the cracks. It was time for a change before a major landslide, but we just didn’t know what to do.
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SWCA Environmental Consultants
SWCA was concerned with managing all devices accessing company data and wanted a solution that would allow employees to work from home if needed through their own devices without compromising corporate data security. Our team of professionals suggested Device Management System and implemented it causing the company zero downtime or disruptions in their regular operations. After implementing the Device Management System, the most beneficial feature for SWCA was the ability to secure corporate data without enrolling devices with the solution. Furthermore, they could allow employees to work from remote locations on their own devices making them more available in case they couldn’t come to the office for any reason.
NDC Technologies
Agile IT and Communication Square have been working together since 2015. NDC has employees in different regions of the world. Moving them all systematically, on a single cut over weekend required our complete Tech team to be on call, working hands in hand with Agile IT Support. This included moving their PBX extensions to Skype for Business Online and setting up a Complete Call Center in the Cloud for them.
National School Boards Association
Agile IT and Communication Square have been working together since 2015. Here was a unique opportunity where NSBA wanted to move to Cloud completely, while Agile IT took care of their Emails, Communication Square got their phone system into the Cloud.
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