How is the Microsoft Phone System different from other PBX systems?

The Microsoft Teams Phone System is like a modern version of the old PBX system, but it's in the cloud. It's easy to grow if you need more lines and you don't need a big machine in your office. Plus, if you use Microsoft Teams on your computer or phone, adding the Teams Phone System lets everything work together even better. Microsoft promises it'll work nearly all the time, and there's a backup plan if your internet stops.

Is Microsoft Teams Phone System like Skype for Business?

Yes, it is. Microsoft made Teams to be the new version of Skype for Business. It can do everything Skype did and more. If you used Skype before, you can easily Upgrade from Skype for Business to Microsoft Teams Phone System.

How does the Microsoft Phone System make calls to people outside my company?

You've got choices: You can move your phone numbers to Microsoft and use Microsoft Calling Plans. You can move your numbers to a special Microsoft partner and use Operator Connect. Or, keep using your current phone company with Teams Direct Routing

How much will I have to pay for Microsoft Teams Phone System?

If you're using Office 365, the Teams Phone System Licensing and Pricing explains how it would help save you up to 70% of your License cost because some of the costs are already covered. A Microsoft expert can tell you more about what you'll need and how much it'll cost.

How can Communication Square help me with the Microsoft Phone System?

Communication Square knows a lot about Microsoft stuff. They've won awards for helping big companies and government groups. They'll make sure everything gets set up right and teach you how to use it. If you have problems later, they're there to help 24/7. They even have a special way to handle moving from old systems to the cloud with their PBX to Cloud Migration Case Study.

Can I use the phone numbers I have now?

Yes! You can keep your phone numbers, whether you stay with your current phone company or move to Microsoft.

Can I use extension numbers with Teams Phone?

Yes, you can. With Teams Phone System User Experience, it works a lot like the old office phone systems, so you can have extension numbers if you want.

Does Teams Phone Support Emergency Services?

Yes, location-based emergency calling policy can be setup for your users and for common area devices, which report accurate locations utilizing Dynamic E911.

What is the recommended Call Queue / Contact Center / Reception software with Teams Phone?

Although Microsoft Teams supports all major vendors - Landis, is our recommended third-party provider of a comprehensive Teams Contact Center Solution. The Landis solution has all the core features of a Contact Center and integrates fully with Microsoft Teams. Most importantly, your end-users won’t even notice that it's a separate service.

What kind of phones can I use with the Microsoft Teams Phone System?

Microsoft Teams Phone System works with many different phones made by companies like Poly and Lenovo. There's a long list of Microsoft Teams Certified Devices you can check. It even works with some of the older phones like the ones from Cisco.

Does Teams Phone System have a feature where a recorded voice can guide callers?

Yes, it does. This feature is called Auto Attendants. When someone calls your company, they can hear a recorded voice that guides them to the right person or department. If you want to know more or set it up, you can ask Schedule a Meeting.

Microsoft Device Management

Simplify Device Management While Improving Security at Scale

If onboarding devices is slow and policy enforcement is inconsistent, this solution gives you a structured way to secure and manage endpoints across your organization.

This service is ideal for teams that want a cleaner, faster, and more secure endpoint management model. We help you go from fragmented policies to consistent, scalable operations.

Faster onboarding and provisioning workflows.
Consistent compliance and policy enforcement.
Lower support burden for IT operations teams.

Buy Now Book Security Strategy Call

Need a different fit? Explore Endpoint Protection

Commercial Snapshot

Clear Pricing, Trusted Delivery, and a Defined Launch Path

Before you buy, you should know the likely investment range, why teams trust this engagement, and what happens right after purchase.

Starting Investment

$1,500

Starting package for enrollment, compliance-policy baseline, and scalable device operations setup.

Enrollment and provisioning model for your device mix.
Compliance and configuration-policy implementation baseline.
Lifecycle and operations handover for IT teams.

Buy Now

Why Teams Trust Communication Square

Device-management delivery experience across office, remote, and field teams.
Integrated planning across endpoint, identity, and access controls.
Structured implementation model built for scalability and adoption.

What Happens After You Buy

Week 1: current-state assessment and rollout sequencing.
Week 2-3: policy deployment, enrollment workflows, and validation.
Week 4: IT handover, governance checklist, and optimization plan.

Operational Risks

Why Device Management Directly Impacts Security and Cost

As fleets grow, inconsistent device control can drive up support effort, weaken security, and hurt end-user productivity.

Configuration Drift

When settings are inconsistent, security posture and user experience both suffer.

Hybrid and BYOD Complexity

Multiple device ownership models create control gaps without a clear management framework.

Slow Provisioning

Manual onboarding and recovery increase downtime and frustrate teams.

Compliance Weakness

Without enforceable checks, risky devices can still access business-critical resources.

Service Scope

What Is Included in Device Management

Enrollment and Provisioning Design

We create a device onboarding model that supports both governance and user experience.

Policy and Compliance Setup

We configure practical policies that keep device posture consistent and enforceable.

App and Update Governance

We streamline deployment and updates to reduce support burden and risk exposure.

Access Control Alignment

We connect device compliance to access decisions for stronger security outcomes.

Offer Snapshot

A Scalable Management Model You Can Actually Operate

This package combines security and IT operations priorities so your team can manage growth without losing control.

Current-State Assessment

We identify policy, process, and tooling gaps that create avoidable support and security issues.

Structured Rollout

We implement controls in phases to minimize disruption and accelerate adoption.

Operational Playbooks

Your team gets clear guidance for ongoing device lifecycle and compliance management.

Expected Results

What Improvement Looks Like

You should see meaningful gains in security consistency, IT efficiency, and user onboarding speed.

More consistent endpoint policies across departments and locations.
Faster provisioning and smoother onboarding for new users.
Lower support friction for common device lifecycle tasks.
Stronger enforcement of compliance-based access controls.

Why Buy Now

Device Complexity Grows Faster Than Most IT Teams Can Absorb

As your fleet expands, delayed standardization increases support load and security inconsistency. Buying now helps you regain control before complexity compounds.

Manual provisioning and inconsistent policies raise both cost and user frustration.
Unmanaged device variation can undermine access and compliance controls.
Buying now accelerates standardization across corporate, remote, and field devices.

Delivery Guarantee

A Structured Device Management Rollout With Predictable Outcomes

We reduce delivery risk with clear scope, structured execution, and transparent communication from kickoff to handover.

Clear Scope Before Launch

You get a defined plan, priorities, and ownership model before implementation starts.

Weekly Progress Visibility

You always know what is complete, what is next, and where stakeholder decisions are needed.

Operational Handover

Your team receives practical guidance and documentation so improvements remain sustainable.

Common Buyer Questions

Before You Buy Device Management: Common Questions

If you are comparing options, these are the concerns we hear most and how we handle them.

Will onboarding changes overwhelm our IT team?

No. We design rollout phases that reduce complexity and provide clear operating playbooks.

Can we support both company-owned and BYOD scenarios?

Yes. The service includes governance and policy models for mixed ownership environments.

How does this improve security and operations together?

By aligning policy enforcement, compliance checks, and lifecycle workflows in one model.

Delivery Model

How We Deliver in 4 Practical Phases

Discover

Assess the current state, business priorities, and delivery constraints before implementation.

Design

Define rollout approach, milestones, and governance checkpoints aligned to measurable outcomes.

Deploy

Implement in phases with stakeholder alignment, change management, and practical validation.

Optimize

Hand over with guidance and a backlog so your team sustains value after launch.

Case Study

Modern Device Management Rollout for Field and Hybrid Teams

Client Profile: Organization managing a mixed fleet of office, remote, and field-operated devices.

Challenge

Manual onboarding and inconsistent policy enforcement were increasing both risk and support load.

Solution

We deployed standardized enrollment, baseline controls, and compliance-driven access policies.

Outcome

The client saw faster provisioning, improved policy consistency, and lower support friction.

Why Communication Square

Why Communication Square for Device Management

You get deep Microsoft delivery experience across complex device environments.
You receive an approach that respects both IT operations and security goals.
You benefit from integrated planning across devices, identity, and protection controls.
You get clear deployment ownership with a predictable implementation path.

Related Resources

About Us

Why Communication Square?

Every Microsoft engagement is different — from migration and security to productivity, automation, and managed operations. Luckily, our team of Microsoft-certified experts is here to help.

We’re a Premier Microsoft Cloud Services & Solutions Partner.
We’ve delivered over 10+ Microsoft Cloud seats.
We’re proud to be a Microsoft Co-Sell Ready Partner.
We’re recognized as a Microsoft Direct CSP (Cloud Solutions Provider).

Our mission: seamless migrations, stronger security, and streamlined operations — empowering your organization with the best of Microsoft.

Microsoft Solutions Partner designations: Digital & App Innovation Azure, Data & AI Azure, Infrastructure Azure, Modern Work, Security

Ready to Simplify and Secure Device Operations?

Buy Microsoft Device Management and launch a practical, scalable program that improves both control and user experience.