Why Teams Phone System?

A complete phone system that can replace your existing telephony provider!

Microsoft Teams Phone System Features

teams phon system features
  • Dynamic E911 Calling - This is the most enhanced Emergency Location Sharing Service capable of using your current location if using a softphone with location services enabled OR your location as identified by the Corporate Network down to the last switch port.
  • Contact Center Integration - Microsoft Teams Phone System supports almost all major Contact Centers. We recommend using Landis which is fully integrated with Teams resulting in a seamless user experience.
  • Paging Integrations - Microsoft Teams Phone System supports multiple paging solutions. We would help you integrate with your existing paging solution.
  • Cloud Compliance Recording - Automatic Call Recording for Compliance purposes can be setup and enabled on a per user basis or organization wide. 
  • Compatibility with Existing Hardware - Microsoft Teams supports a range of Microsoft Teams Certified hardware phone devices manufactured by Poly, Yealink, Creston, AudioCodes & Lenovo. It's also capable of supporting your old Sip Phones like Cisco IP Phones & Poly VVX Series.

Book A Free  Consultation Call Today

Do more with your Teams Phone System! Let us help you enable robust communications with Teams!

 Teams Phone System Benefits

Use built-in, innovative, and foremost, AI-powered calling experiences and integrated partner software solutions. We can help you set up the ultimate collaboration, telephony solution at your organization hassle-free.

MICROSOFT TEAMS VOIP SOLUTION - CLOUD PBX

OTHER VOIP SOLUTIONS & PBX

Fully built into Microsoft Teams client - with very minimal learning curve

Requires installing a separate piece of software - Yet another tool for employees to learn and use

Ideal for remote employees

Depending on the company - may not support remote access

Cloud-based with 99.98% guaranteed uptime - easily scalable on the go

Contact Center integration rarely supported 

Use any device: PC, Tablet, Mobile, Physical Handset or even a Web Browser


Use your existing Phone Service Provider or port numbers to Microsoft

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If you are using Office 365 - you can save 70% of your Licensing costs

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Single Vendor for Phone Bill, Phone Hardware and Support Services. 

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Why Choose Communication Square for Teams Phone System Deployment?

Our Microsoft Phone System setup mean: risk free migration from your existing phone system with zero downtime and effective change management, ensuring a seamless transition and adoption by end users that helps grow your business.

Top Teams Phone System Deployment Gold Partner!

  • Microsoft Co-Sell Ready Partner
  • Microsoft Direct CSP (Cloud Solutions Provider)
  • 7 Million+ Cloud Seats Sold
  • Fast-Track Enabled Microsoft Partner

CASE STUDY

Cisco PBX to Microsoft Teams Migration Case Study

Company: Reynolds Logistics Ltd

Industry:  Transportation & Logistics

Employees: 500

Overview: Reynolds' PBX to Microsoft Teams Migration was achieved with minimal disruption, by making sure their existing phone numbers were correctly ported over, planning ahead so that we took care of every details, and keeping user interruption to an absolute minimum.

Solution: Cisco PBX to Microsoft Teams Migration

Teams Phone System FAQs

How is the Microsoft Phone System different from other PBX?

Teams Phone System is a cloud based PBX solution. It's easily scalable and requires very minimal upfront investment. As long as your employees are already using Teams, this phone system integration makes it a true Unified Communication Solution. It has a 99.98% guaranteed up-time by Microsoft and built-in disaster recovery in case of internet connectivity failures.

Is Microsoft Teams Phone System a replacement for Skype for Business?

Yes, it is the Cloud-Based replacement for Microsoft Lync & Skype for Business. Skype for Business. Microsoft Teams Phone System is a full fledged Enterprise Phone System solution supporting all major features and integrations for Call Queues, Compliance Recording, Paging & Remote Work. You can seamlessly migrate from existing Skype for Business to Microsoft Phone System.

How does the Microsoft Phone System connect calls outside an organization?

You could port your Phone numbers to Microsoft and use Microsoft Calling Plans, port your phone numbers to a Microsoft Certified Operator and use Operator Connect, or using your existing Provider and use Direct Routing.

How much does Microsoft Teams Phone System Cost?

Organizations already using Office 365 can save upto 70% of the Licensing costs as the base licensing is already covered and only necessary add-on licensing is needed. Our Microsoft Certified Consultant would love to explain to you exactly what is needed for your Business based on the licenses you currently have.

How can Communication Square help our business with Microsoft Phone System?

Communication Square is an Award Winning Microsoft Partner who focuses solely on Governement and Enterprise Customers. Our 4-Step Process ensures everything is planned, executed & integrated in the most seamless manner, followed by training and knowledge transfer. Post Migration Managed Services include 24/7 support through our ticketing system.

Can I use my existing phone numbers?

Yes, you can use your existing Phone Service provider or port those numbers to Microsoft - in either case you retain your existing phone numbers.

Can I use extension dialing with Teams Phone?

As a Cloud PBX its capable of doing pretty much everything that a conventional PBX would do, including extension dialing.

Does Teams Phone support Emergency Services?

Yes, location-based emergency calling policy can be setup for the users and common area devices which report accurate location utilizing Dynamic E911.

What is the recommended Call Queue / Contact Center / Reception software with Teams Phone?

Although Microsoft Teams supports all major vendors - Landis is our recommended Teams Contact Center Solution, as it has all the core features of a Contact Center and integrates fully into Microsoft Teams with end user not even noticing its a separate service.

What phones are supported by Microsoft Teams Phone System?

Microsoft Teams supports a range of Microsoft Teams Certified hardware phone devices manufactured by Poly, Yealink, Creston, AudioCodes & Lenovo. You can see a full list here Microsoft Teams Enabled Devices (https://www.microsoft.com/en-us/microsoft-teams/across-devices/devices/category/desk-phones-teams-displays/34). It's also capable of supporting your old Sip Phones like Cisco IP Phones & Poly VVX Series.

Book A Free  Consultation Call Today

Do more with your Teams Phone System! Let us help you enable robust communications with Teams!

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