WHY THE TEAMS PHONE SYSTEM IS RIGHT FOR YOU

Yes, it is Microsoft’s cloud-based replacement for Lync & Skype for Business. Also, your Microsoft Teams Phone System is a full-fledged Enterprise Phone System solution supporting all major features and integrations, including basic calling features, Call Queues, Compliance Recording, Paging & Remote Work, and more. In addition, you can seamlessly migrate from the existing Skype for Business to the Microsoft Teams Phone System.

You have several options:

• Port your Phone numbers to Microsoft and use Microsoft Calling Plans,
• Port your phone numbers to a Microsoft Certified Operator and use Operator Connect, or
• Use your existing Provider and use Teams Direct Routing.

Organizations using Office 365 can save up to 70% of the Teams Phone System licensing costs, since the base licensing is already covered, and only specific add-on licensing is needed. Additionally, our Microsoft Certified Consultant would love to explain to you exactly what is needed for your organization, based on the licenses you currently hold and what might be needed for individual users.

Communication Square is an Award-Winning Microsoft Partner who focuses on Government and Enterprise Customers. And Our 4-Step Process ensures that your project is methodically planned, executed, and integrated seamlessly into your operations, including complete training and knowledge transfer. Finally, Post Migration Managed Services include 24/7 support through our ticketing system.

Yes, you can use your existing Phone Service provider or port those numbers to Microsoft - in either case you can retain your existing phone numbers.

As a Cloud-based PBX your Teams Phone System capable of doing pretty much everything that a conventional PBX would do, including extension dialing.

Yes, location-based emergency calling policy can be setup for your users and for common area devices, which report accurate locations utilizing Dynamic E911.

Although Microsoft Teams supports all major vendors - Landis, is our recommended third-party provider of a comprehensive Teams Contact Center Solution.  The Landis solution has all the core features of a Contact Center and integrates fully with Microsoft Teams.  Most importantly, your end-users won’t even notice that it's a separate service.

Your Microsoft Teams Phone System supports a wide range of Microsoft Teams Certified hardware and devices (phones) manufactured by Poly, Yealink, Creston, AudioCodes & Lenovo. You can see a full list of Microsoft Teams Enabled Devices at: https://www.microsoft.com/en-us/microsoft-teams/across-devices/devices/category/desk-phones-teams-displays/34. It's also capable of supporting your old Sip Phones like Cisco IP Phones & Poly VVX Series.

Yes, Auto Attendants is one of the highlighted features of your Teams Phone System, allowing people to call your organization and navigate a menu system to speak to the right department, call queue, person, or an operator. You can create auto attendants for your organization with the Microsoft Teams admin center or with PowerShell. Please call Communications Square for additional information and steps to incorporate this feature.