Executive Summary (Microsoft Managed IT Services for Utilities)Company: ABI New EnglandIndustry: UtilitiesEmployees: HealthcareOverview: ABI New England engaged Communication Square LLC to take over the monitoring, management, and maintenance of their IT infrastructure. Facing frequent downtime and escalating maintenance costs, ABI New England sought a partner to deliver proactive, end-to-end managed IT services that would modernize
Case Studies
Today, businesses are leveraging cloud solutions to drive growth and productivity.
Leveraging Microsoft 365 Copilot for Streamlined Bid Submission Processes – automation in project management.Company: Internal Initiative – Communication SquareIndustry: Business Process Automation / Government & Enterprise ServicesEmployees: N/A (Internal Project)Overview: To further optimize our operational efficiency and elevate our competitive edge in bid submissions, Communication Square implemented an advanced solution to automate BIDs scrapping and
Company: City of BoulderIndustry: GovernmentEmployees: 500+Overview: The City of Boulder embarked on a planned O365 tenant to tenant migration to modernize its digital workspace and consolidate its Microsoft cloud resources. Recognizing the intricacies and potential risks inherent to such an undertaking, the City engaged Communication Square to provide expert consultation. Our analysis identified several critical
Company: Trek FinancialIndustry: Financial ServicesEmployees: 200+Overview: Trek Financial sought to enhance its IT security and streamline data management by overhauling its endpoint management strategy and optimizing cloud storage. Communication Square was engaged to manage end-user devices and configure Microsoft Defender for Endpoint, ensuring robust security across the organization. Additionally, we facilitated a seamless migration from
Executive Summary (Communication Square’s Power Automate solution)Client: Town of BlufftonIndustry: GovernmentEmployees: 150 to 200 employeesOverview: The Town of Bluffton’s IT Department managed two SharePoint environments—one dedicated to Teams and another for direct SharePoint usage. Recognizing the complexity and inefficiency in locating critical files due to inconsistent upload practices, the Town of Bluffton engaged Communication Square
Executive Summary (Communication Square’s Power Automate solution)Client: University of DaytonIndustry: EducationEmployees: 2,900–3,000Overview: Professor Kevin Hallinan, an academic professional, relied extensively on Slack for communication and collaboration across multiple research and administrative projects. With numerous conversations happening in various Slack channels, keeping track of important discussions, prioritizing tasks, and responding in a timely manner became increasingly
Executive Summary (Microsoft Teams Phone for Public Transportation)Company: Rockhill SchoolsIndustry: EducationEmployees: Approximately 2300No. of Students: Approximately 16,500Overview: Rockhill Schools, a leading educational district serving 16,500 students, faced mounting challenges in managing their Microsoft for education products like Microsoft Office 365 and Azure environments. Since 2013, the district had relied on Office 365 with an on-premises
Executive Summary (Microsoft Teams Phone for Public Transportation)Company: Orange County Transport AuthorityIndustry: Public TransportationEmployees: 600Overview: OCTA, the singular entity responsible for planning and operating transportation in Orange County,California, sought the expertise of Communication Square for their migration from Skype for Business toMicrosoft Teams. The objective was to enhance the County’s communication infrastructure while facilitating a seamless
Executive Summary (Exchange 2010 to 2019)Company: Foothill TransitIndustry: Public TransportationEmployees: 300Overview: To upgrade Exchange email servers from Exchange 2010 to 2019 in a virtualized VMware environment at the Foothill Transit headquarters located in West Covina.Solution: Upgrade to Exchange 2016 and then to Exchange 2019.BackgroundFoothill Transit provides community-oriented, environmentally friendly bus service throughout southern California’s San Gabriel
Executive Summary (SharePoint as Document Management System)Company: Town of BlufftonIndustry: Public SectorEmployees: 500Overview: Rolled out SharePoint as Document Management System for the Town. The Document Management System was fully integrated with Microsoft Teams. This included automated workflows to read text inside Scanned Documents and approval workflows based on business requirements. All meta data of the
Executive Summary Company: South Tahoe Public Utility District Industry: UtilitiesEmployees: 300Overview: Migration and implementation from District’s current server and PC-based environment to Microsoft Office 365 solutionSolution: Microsoft Office 365 solutionBackgroundThe South Tahoe Public Utility District is one of the leading public agencies established on September 28, 1950. Exchange to Office 365 Migration is a critical process for such organizations
Executive Summary Company: Reynolds Logistics LtdIndustry: Transportation & LogisticsEmployees: 500Overview: Communication Square proposed the migration from Cisco PBX to Skype for Business and finally to Microsoft Teams Migration for Reynolds Logistics to enhance their collaboration and Teamwork processesSolution: Cisco PBX to Microsoft Teams Migration OpportunityMigrating from a system that employees have gotten comfortable with is quite
Executive Summary Company: Avella Specialty PharmacyIndustry: HealthcareEmployees: 1,200Overview: To support the growing needs of Avella Specialty Pharmacy, Communication Square fulfilled a PBX to Cloud Migration by initially deploying a Lync to Skype for Business. Solution: PBX to Skype for Business MigrationOpportunityAvella Specialty Pharmacy is a National Specialty Pharmacy catering patients, providers, and all other healthcare organizations across
Executive Summary Company: Reynolds Logistics Ltd.Industry: Transportation & LogisticsEmployees: 500Overview: Reynolds logistics Ltd. Based in Ireland acquired the franchise in the United Kingdom. Communication Square stepped forward to combine, relocate, or consolidate their IT infrastructure. Solution: Office 365 Tenant to Tenant MigrationOpportunityReynolds Logistics is a family business established over 85 years ago with a proven history in
Executive Summary Company: FAST NUCESIndustry: EducationEmployees: 20,000 (2000 Faculty members & 18,000 students)Overview: Everyone at Communication Square pulled back sleeves to help FAST NUCES, a prestigious university with five campuses across Pakistan establish digital learning solution to reduce the impact of COVID-19 interruption and ensure a smooth transition from traditional to online classrooms.Solution: Microsoft Teams for Education
Executive Summary Company: Reynolds Logistics Ltd.Industry: Transportation & LogisticsEmployees: 500Overview: Communication Square Deploys Unified Communications Solutions for Reynolds to Transform their Collaboration and Teamwork Processes.Solution: Skype for Business & Phone System. OpportunityMigrating from a system that employees are comfortable with is a difficult decision for management. Will a more efficient system make up for the
Executive Summary Company: Reynolds Logistics Ltd.Industry: Transportation & LogisticsEmployees: 500Overview: Reynolds Logistics’ Data Centers were migrated to Microsoft Azure Cloud through Communication Square’s Data Center Migration Solution.Solution: Azure Virtual Desktop OpportunityReynolds Logistics Ltd. was named European Transport Company of the Year in 2012. It was the leading bulk logistics company in the transport of fuels,
Executive Summary Company: Positive Behavior Supports CorporationIndustry: HealthcareEmployees: 3,200Overview: To support the growing needs of PBS, Communication Square fulfilled a PBX to Cloud Migration by initially deploying a Lync Server and later upgrading to Skype for Business and eventually to Microsoft Teams Phone System.Solution: Skype for Business & Teams Phone System OpportunityMichael Nolan is a
Executive Summary – HIPAA Compliance Solutions Company: PBS corporationIndustry: HealthcareEmployees: 2500Overview: We deployed our HIPAA compliance solutions for PBS to prevent data corruption and external attacks. This HIPAA compliant backup service offers healthcare companies the best in cloud data protection.Solution: HIPAA compliance solutions OpportunityPositive Behavioral Support Corporation is committed to improving behavior and quality of
Executive Summary Company: Kuester Management GroupIndustry: Real EstateEmployees: 200Overview: Communication Square deployed Office 365 for Real Estate to make Kuester’s employees more mobile and productive while reducing travel costs.Solution: Office 365 OpportunityKuester Management Group has been a leader in the development community across the Carolinas for almost 30 years. Their HOA management offerings provide communities
