Communication Square LLC
Talk to an Expert
Tag Archive

Case Study

Insights, case studies, and updates from our Microsoft-certified team.

24 articles available
View Microsoft Solutions Book Strategy Call

Browse by Topic

All Articles Automation Azure Virtual Desktop Compliance Device Management Document Management System Email and App Protection Endpoint Protection Identity Protection Information Protection Managed IT Microsoft Copilot Studio Microsoft Managed Services Microsoft Solutions Partner Office 365 Migration Services Productivity Purchase Office 365 Security and Compliance Teams Phone System Uncategorized
Managed IT Services for Utilities

Microsoft Managed Services

Managed IT Services for Utilities: How Communication Square Reduced Downtime & Enhance Security for ABI New England

Executive Summary (Microsoft Managed IT Services for Utilities) Company: ABI New England Industry: Utilities Employees: Healthcare Overview: ABI New England engaged Communication Square LLC to take over the monitoring, management, and maintenance of their IT infrastructure. Facing frequent downtime and escalating maintenance costs, ABI New England sought a partner to deliver proactive, end-to-end managed IT […]

May 21, 2025 · 4 min read

Read Featured Article
automation in project management
Microsoft Copilot Studio

Transforming Bid Submissions with Microsoft 365 Copilot: A Communication Square Success Story

Leveraging Microsoft 365 Copilot for Streamlined Bid Submission Processes – automation in project management. Company: Internal Initiative – Communication Square In this video, Awais Khalid, our Lead Engineer, walks through each step of the automation — how we eliminated repetitive tasks, minimized errors, and reclaimed hours of team time for strategic bid development. Industry: Business […]

May 2, 2025 · 5 min
O365 migration risk assessment
Office 365 Migration Services

How Communication Square Helped Boulder Mitigate Office 365 Migration Risks

Company: City of Boulder Industry: Government Employees: 500+ Overview: The City of Boulder embarked on a planned O365 tenant to tenant migration to modernize its digital workspace and consolidate its Microsoft cloud resources. Recognizing the intricacies and potential risks inherent to such an undertaking, the City engaged Communication Square to provide expert consultation. Our analysis […]

February 24, 2025 · 4 min
Microsoft Defender for Endpoint
Document Management System

Endpoint Management and Data Migration for Trek Financial

Company: Trek Financial Industry: Financial Services Employees: 200+ Overview: Trek Financial sought to enhance its IT security and streamline data management by overhauling its endpoint management strategy and optimizing cloud storage. Communication Square was engaged to manage end-user devices and configure Microsoft Defender for Endpoint, ensuring robust security across the organization. Additionally, we facilitated a […]

February 18, 2025 · 4 min
automating sharepoint
Microsoft Copilot Studio

Automating SharePoint: How Communication Square helped the Town of Bluffton Streamlined Document Management

Executive Summary (Communication Square’s Power Automate solution) Client: Town of Bluffton Industry: Government Employees: 150 to 200 employees Overview: The Town of Bluffton’s IT Department managed two SharePoint environments—one dedicated to Teams and another for direct SharePoint usage. Recognizing the complexity and inefficiency in locating critical files due to inconsistent upload practices, the Town of […]

February 5, 2025 · 4 min
Slack Automation
Microsoft Copilot Studio

From Clutter to Clarity Slack Automation: Automating Slack Summaries for University of Dayton – Case study

Executive Summary (Microsoft Teams Phone for Public Transportation) Client: University of Dayton Industry: Education Employees: 2,900–3,000 Overview: Professor Kevin Hallinan, an academic professional, relied extensively on Slack for communication and collaboration across multiple research and administrative projects. With numerous conversations happening in various Slack channels, keeping track of important discussions, prioritizing tasks, and responding in […]

February 4, 2025 · 4 min
Microsoft for Education
Microsoft Managed Services

Rockhill Schools’ Transformation with Communication Square’s Managed Services

Executive Summary (Microsoft Teams Phone for Public Transportation) Company: Rockhill Schools Industry: Education Employees: Approximately 2300No. of Students: Approximately 16,500 Overview: Rockhill Schools, a leading educational district serving 16,500 students, faced mounting challenges in managing their Microsoft for education products like Microsoft Office 365 and Azure environments. Since 2013, the district had relied on Office […]

September 16, 2024 · 4 min
Microsoft Teams Phone for Public Transportation
Teams Phone System

Transforming PSTN Communication for Orange County Transport Authority Case Study

Executive Summary (Microsoft Teams Phone for Public Transportation) Company: Orange County Transport Authority Industry: Public Transportation Employees: 600 Overview: OCTA, the singular entity responsible for planning and operating transportation in Orange County,California, sought the expertise of Communication Square for their migration from Skype for Business toMicrosoft Teams. The objective was to enhance the County’s communication infrastructure […]

June 11, 2024 · 6 min
Exchange 2010 to 2016 migration
Office 365 Migration Services

Exchange 2010 to 2019: A Seamless Migration

Executive Summary (Exchange 2010 to 2019) Company:Foothill TransitIndustry: Public Transportation Employees: 300 Overview: To upgrade Exchange email servers from Exchange 2010 to 2019 in a virtualized VMware environment at the Foothill Transit headquarters located in West Covina. Solution: Upgrade to Exchange 2016 and then to Exchange 2019. Background Foothill Transit provides community-oriented, environmentally friendly bus service […]

October 18, 2022 · 4 min
sharepoint as document management system
Document Management System

SharePoint as Document Management System Case Study

Executive Summary (SharePoint as Document Management System) Company: Town of Bluffton Industry: Public Sector Employees: 500 Overview: Rolled out SharePoint as Document Management System for the Town. The Document Management System was fully integrated with Microsoft Teams. This included automated workflows to read text inside Scanned Documents and approval workflows based on business requirements. All […]

October 18, 2022 · 4 min

Need help applying these insights to your business?

Work with our Microsoft specialists to turn strategy into measurable outcomes across security, productivity, and automation.

Book Strategy Call Send Project Details