Articles on replacing a phone system with Teams Phone: calling plans, devices, call queues and voice AI. See the Microsoft Teams Phone page.

Why Teams Phone beats legacy PBX in 2025 Best Choice for Microsoft Teams Phone? For most organizations, moving from a legacy PBX to Microsoft…

Executive Summary (Microsoft Teams Phone for Public Transportation) Company: Orange County Transport Authority Industry: Public Transportation Employees: 600 Overview: OCTA, the singular entity responsible for…

Learn about the licensing options and pricing structures for Microsoft Teams Phone System. Choose the right licensing and Teams Phone System Partner for your…

Learn about the different options for providing PSTN connectivity with Microsoft Teams, including calling plans, operator connect, and direct routing. Explore the advantages and…

1. Introduction to Microsoft Teams Hardware Microsoft Teams Hardware includes a range of certified devices and peripherals designed to enhance the communication and collaboration…

This blog compares the advantages and disadvantages of Cloud-Based and On-Premise phone systems to help you make an informed decision when choosing your business…

Understand the overall advantages of using Microsoft Teams as your business phone system and how it can benefit your organization.

Teams is a unified communications and collaboration platform offered by Microsoft that helps enable those who work for businesses and organizations to collaborate and…

Executive Summary Company: Reynolds Logistics Ltd Industry: Transportation & Logistics Employees: 500 Overview: Communication Square proposed the migration from Cisco PBX to Skype for…

Executive Summary Company: Avella Specialty PharmacyIndustry: HealthcareEmployees: 1,200Overview: To support the growing needs of Avella Specialty Pharmacy, Communication Square fulfilled a PBX to Cloud Migration…