How do you define managed service provider?

An IT Managed Service Provider is a company that assists organizations with the IT infrastructure, maintenance and other technical assistance, along with handling end-user systems, remotely. Offering services such as technology auditing, remote desktop support, application managed services, among others, IT MSPs ensure business continuity that is key to improving business performance. Unlike outsourcing, MSPs take a holistic approach in offering technology services that meet excellence.

How different is Break/Fix services from Managed IT services?

These are the two leading models in the area of IT business support. Break/Fix method is the process of offering IT service support through a fee-for-service model. Under this model, the client is serviced on demand and billed only for that specific service received. Whereas, Managed IT Services refer to the shared responsibility pertaining to an organization’s entire IT ecosystem. Unlike on-demand assistance in break/fix service, MSPs work off-premise to keep the client’s systems and networks well maintained, monitored, secured and updated on time well before the need arises.

Why do businesses need Managed IT Services?

Wide range of services is the prime reason that is driving the IT businesses towards Managed IT Services. Owing to the rising demands and pace of releases, organizations are taking a closer approach to maintenance and monitoring. This is when the IT operations demand increased efficiency, improved dependability, enhanced security and compliance, advanced access to emerging technologies, predictable pricing and more. MSPs take care of these aspects as a shared responsibility taking up some part of the organization's maintenance and operational burden. These advantages make Managed IT Services the businesses’ choice.

Who needs Managed IT Services? SMBs or Large Enterprises?

Managed Services applies to all businesses looking for IT support. From startups to multinational companies, the Managed IT Services have become the need of the hour for almost every enterprise. In the wake of growing cloud adoption, the IT MSPs are finding relevance among SMBs who often refrain from spending on complex assets and critical storage maintenance. Moreover, staying updated to the changing technology trends and security updates is often a serious challenge that most companies face. MSPs take care of this. So, MSPs work for every organization, irrespective of their size.

How do I choose the right MSP?

Choosing one from the widely available options of the MSPs for Microsoft Cloud Solutions in the USA market is not an easy task. But as a common strategy, finding a right MSP begins with self-assessment including evaluation of existing gaps, improvement areas, technology usage and overall IT posture. Once you do this, you will be clear of what exactly you want. Then comes the point of finding a partner that exactly fits your requirement followed by an assessment of their portfolio and market presence. Communication Square is one of the early adopters of Managed Services in the US IT industry.

What is the difference between Managed services and outsourcing?

Managed services and outsourcing share commonalities but are different in offering and the approach. Experts in both the areas provide you the needed technology and IT infrastructure support. While a consultant service ends with the implementation of a specific requirement, an MSP helps your company’s IT for a long-term improving your organization’s overall IT posture. While an IT consultant lays down the path for effective utilization of IT, an MSP proactively manages and operates the client’s IT infrastructure and end-user systems. While IT Consulting has more to do with advice, managed services deal with the implementation required to run a specific application or a service.

Microsoft Managed Services Plans for U.S. Small and Medium-Sized Businesses

Unlock a world of efficiency, security, and compliance for your U.S. small to medium-sized business with our tailored Microsoft Managed Services plans.

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The SMB Challenge: Navigating Security, Support, and Compliance

For SMBs, establishing a robust IT infrastructure is not just about technology—it's about securing your operations, supporting your growth, and ensuring compliance in a complex regulatory environment. The statistics are clear:

43% of cyber-attacks target small businesses.

SMBs often lack the resources for comprehensive IT support, making them vulnerable to operational inefficiencies.

Compliance with regulations like GDPR or HIPAA can be daunting, with violations leading to significant financial penalties.

Why Choose Our Services?

Proactive Security

Stay ahead of threats with our proactive approach to cybersecurity, safeguarding your business around the clock.

Strategic Support

Tailored specifically for SMBs, our support ensures your IT infrastructure propels your business forward.

Compliance Confidence

With our guidance, navigating the complex landscape of regulatory compliance becomes simpler and more reliable.

Service Tiers Explained

MONTHLY PLANS

BASIC

/User/mo

Get the essentials to kickstart your security posture.

24 x 7 Threat Alerts: Vigilant monitoring to swiftly navigate the threat landscape.
Office 365 Support: Expertise to harness the full potential of your Office 365 suite.
Identity Protection: Robust access control to keep your business credentials secure.

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STANDARD

/User/mo

Step up your security game with advanced protection.

All Basic Features
Email & Apps Protection: Secure your communication channels against digital threats.
Endpoint Protection: Shield your endpoints with stringent security measures.
Endpoint Enrollment: Seamlessly manage device registrations with precision.

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PREMIUM

/User/mo

The ultimate package for comprehensive coverage.

All Standard Features
Data Protection: Implement cutting-edge strategies to safeguard your critical data.
Advanced Identity Protection: Elevate your defense against identity breaches.
Advanced Email & Apps Protection: Intensify your guard against sophisticated email threats.Virtual CIO
Compliance Advisory: Navigate the complexities of compliance with expert counsel.

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Your Next Step

Don’t let cybersecurity concerns be your business bottleneck. Choose the plan that aligns with your ambitions and let's craft a secure pathway to your success together.

Connect with us to start fortifying your business today.

Why Communication Square for Microsoft Managed Services for SMBs?

We're not just a service provider; we are your strategic ally in the realm of Microsoft Managed Services for SMBs. With a keen focus on Azure Managed Services and Microsoft 365 managed services, our expertise spans a broad spectrum. Whether you're looking for insights into office 365 managed services, want to explore azure managed services pricing, or are in search of a reliable Microsoft managed service provider, Communication Square is the name to trust.

As leaders in Azure cloud managed services and premier Azure managed service providers, our aim is to ensure that you make the most of your Microsoft investments. So, if it’s comprehensive 365 managed IT services or specialized m365 managed services you seek, we’ve got you covered.

Microsoft Managed Services for SMBs FAQs

What are Microsoft Managed Services Plans?

These plans offer a comprehensive suite of services to protect, support, and elevate SMB operations, including proactive security measures, strategic IT support, and compliance guidance, tailored to the specific needs of small and medium-sized businesses.

What security services are included in these plans?

Plans include Identity Protection, Device Management, Endpoint Protection, Data Protection, and Email & Apps Protection, ensuring a robust defense against digital threats.

How do Identity Protection services benefit my business?

They secure user identities and access within your organization, reducing the risk of unauthorized access and enhancing overall security posture.

What does Device Management entail?

It involves securing both company-owned and personal devices (BYOD), ensuring they are compliant and optimized for performance and security.

Can Endpoint Protection defend against the latest cyber threats?

Yes, it provides advanced defenses against malware, ransomware, and other cyber threats, keeping your devices and data safe.

What is the aim of Data Protection services?

To safeguard your critical business data from unauthorized access, loss, or theft, ensuring it remains protected and compliant with regulatory standards.

How does Email & Apps Protection shield my business?

This service secures your communication channels and applications from phishing, malware, and unauthorized access attempts.

Are these services suitable for all SMBs?

Absolutely, they're designed for U.S. businesses with 10 to 100 users, offering scalable solutions to fit various needs.

What's the cost of these Managed Services Plans?

Plans start at $12/user/month for Basic, $18/user/month for Standard, and $30/user/month for Premium, offering value by including key security services at no additional setup cost.

Do I need separate Microsoft 365 licenses?

Yes, Microsoft 365 licenses are required and are billed separately from the Managed Services Plans.

How do these plans help with regulatory compliance?

They include compliance advisory services to help navigate the complex regulatory landscape, ensuring your business meets necessary compliance standards.

What makes Communication Square's Managed Services unique?

Our deep integration with Microsoft technologies and customized, flexible solutions tailored for SMBs set us apart.

How can SMBs get started with Managed Services?

Contact Communication Square to discuss your needs and determine the best plan for your business.

What is the process for implementing these services?

After selecting a plan, our team will work with you to assess your needs, implement the services, and provide ongoing support.

Why is proactive security important for SMBs?

It helps anticipate and mitigate potential threats before they can impact your business operations, ensuring continuous protection.

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Microsoft Managed Services Plans for U.S. Small and Medium-Sized Businesses

The SMB Challenge: Navigating Security, Support, and Compliance

Why Choose Our Services?

Service Tiers Explained

BASIC

STANDARD

PREMIUM

Your Next Step

Why Communication Square for Microsoft Managed Services for SMBs?

Top Microsoft Managed Services for SMBs Solutions Partner!

Microsoft Managed Services for SMBs FAQs

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