1. Introduction

This Agreement outlines the terms and conditions ("Terms") under which Communication Square LLC ("we," "us," "our") provide our Services to you ("Customer," "you," "your").

2. Our Services

We provide the following services:

• Reselling Azure
• Reselling Microsoft 365 Licensing
• Reselling Microsoft Teams Hardware
• Managed Services
• Consulting Services

3. Billing and Payment

• Reselling Azure: Billing for Azure is based on usage and is invoiced at the end of each calendar month.
• Reselling Microsoft 365 Licensing: Billing for Microsoft 365 Licensing is in advance, invoiced on the first of every month.
• Reselling Microsoft Teams Hardware: Hardware is billed after the order is placed with our vendor.
• Managed Services: Managed Services are billed at the beginning of your monthly or annual term.
• Consulting Services: Consulting Services are billed 50% before commencement of the task and 50% after successful completion.

4. Cancellation Policy

All cancellation requests must be submitted in writing to support@communicationsquare.com with a 30-day notice period for Azure, Microsoft 365, and Managed Services. Hardware purchases can only be cancelled subject to a cancellation fee which is the higher of 10% of the order value or USD 1,000.

5. Confidentiality

We respect your business's confidentiality and commit to maintaining appropriate security measures to protect your data against unauthorized disclosure or access.

6. Intellectual Property

Unless stated otherwise, all content related to our services, including text, graphics, logos, and images, are the intellectual property of Communication Square LLC or our partners.

7. Limitation of Liability

Communication Square LLC will not be liable for any indirect, special, incidental, consequential, or exemplary damages arising out of the use or inability to use our services.

8. Termination

We reserve the right to terminate your service agreement in case of non-payment, non-cooperation, or if you violate any terms stated herein.

9. SMS/Text Messaging Terms

By voluntarily providing your phone number and explicitly opting in to text messaging to receive informational and transactional text messages from Communication Square LLC. This consent is obtained via a checkbox on our online forms. The program is used for account updates, service-related alerts, billing notifications, and support communications.

• Program Description: We may use text messages to provide you with account updates, service-related alerts, billing notifications, and support communications.
• Message Frequency: You will receive recurring messages. Message frequency will vary based on your account activity and the services you use.
• Opt-Out Instructions: You may opt-out of receiving text messages at any time. To stop receiving messages, reply STOP to any message you receive from us. You will receive a one-time opt-out confirmation text message. After that, you will not receive any future messages.
• Support/Help: For support or information, reply HELP to any message you receive from us.
• Rates: Message and Data Rates may Apply to all text messages sent to and from you. You are responsible for any charges from your mobile carrier.
• Customer Care Contact: For any questions or assistance, please email us at sales@communicationsquare.com or call us at 772-210-1040
• Privacy Policy: Our use of your information is governed by our Privacy Policy. You can view our Privacy Policy at: https://www.communicationsquare.com/communication-square-privacy-policy/

10. Other Terms

These Terms constitute the entire agreement between you and Communication Square LLC. If any part of these Terms is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect.