Teams is Microsoft’s take on group chat in response to the booming market led by Slack. Microsoft Teams is an immensely powerful application that enhances teamwork through enriched collaboration and team communication. Unlike the other Office productivity applications that have a legacy to preserve and millions of users to consider, Teams is built from scratch with the modern workplace in mind.
This also means that Microsoft Teams introduces a new work behavior, that a surprising number of people in the tier might find difficult. Also, if you haven’t already moved, migrating from skype for business to Microsoft Teams will be the best decision of your life. Teams is loaded with features that are specially designed to improve collaboration. While going back and forth between the channels, chats, mentions, and likes, important notifications can easily miss the eye.
It is essential to make sure that you don’t miss anything of importance and you don't need to have extensive Office Skills to ensure that. Microsoft Teams offers various ways to access, receive, and manage the notification icon. These settings include how, when, and where your notifications appear, custom settings for channels and private messages, appearance and alert sounds, turning off specific messages, and so on. Here are some quick tips and tricks that you could use to look through if you’re not getting chat notifications.
If you decide not to change anything in your Teams notifications, you would be receiving both desktop notifications and activity feed alerts for mentions, direct messages, and mentions in the channels and teams that you’re part of.
If you’ve been using Teams for some time, you may be familiar with marking channels as your Favorite in order to receive native notifications. What used to be “Favorite” is now “Show”. Along with replacing channel “Favorite” with “Show”, the “Follow” option has now been replaced with “Channel notifications”. This allows you to manage specific channel notifications settings and the notification option that includes message preview.
Let's get a little into how each of the three Microsoft Teams Notifications types works.
The activity feed is displayed at the top of your Teams menu. In this notification type, an activity count is displayed to indicate new activity. Just below the activity feed is your chat. This is where your group and one-on-one conversations happen. A chat count is displayed as you receive a new, unread message.
Desktop (Banner) Notifications
Desktop Notifications are also known as banner notifications. On Windows, a banner notification will show in the bottom right corner of your screen, then move to the Action Center. On a Mac, these show up in the top right corner of your screen, then move to the Control Center.
If you would like notification emails sent directly to you, please make the following changes in your main Teams notification settings (Profile>Settings>Notifications):
Microsoft Teams Notifications settings can be updated for the entire Teams application, specific channels, and specific conversations.
Teams’ application-wide notification settings can be found under your profile. To view or change settings, click on your profile picture in the top right corner of Teams, then Settings > Notifications. In this window, you can customize the settings to fit your needs.
To view or update channel notifications, click on the 3 dots next to the channel name, then click on Channel notifications. This is what the default settings for channel notifications look like:
If you decide you no longer wish to receive notifications for a specific conversation, it's not an issue because notifications can be turned off. Go to the beginning of a conversation in a channel, then go to the top right corner of the message and select More options > Turn off notifications from the dropdown menu. Notifications for this conversation can be turned back on if you change your mind.
Manage notification sounds
To turn off or turn on notification sounds, toggle on Play sound for incoming calls and notifications.
Turn off Notifications for Specific Conversations
In a channel conversation, go to the top right corner of the original message and select More options > Turn off notifications. As with muting a chat, turning off notifications to a channel conversation will stop updates for that specific conversation.
Note: You'll still receive notifications if someone directly @mentions you.
Obviously, if at any point you think you need help managing your Teams notifications, you can book a strategy call with us and we’d be delighted to walk you through the process.
Last Updated 2 weeks ago