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7 Steps to Migrate from Skype for Business to Microsoft Teams

7 Steps to Migrate from Skype for Business to Microsoft Teams

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Now that Microsoft has completely replaced Skype for Business with Teams, it's time to wave goodbye and move for a bittersweet process to migrate from skype for business to microsoft teams. For a long time, these two solutions have coexisted while offering the same main features, such as IM and calling capabilities. However, the switch to Teams is a huge step toward even greater connectivity, as it can be integrated with multiple applications from the Microsoft 365 stacks as well as with other popular applications.

In this article, we would be going over thee step by step procedure for Migrate from Skype for Business to Microsoft Teams.

Step 1: Update Skype for Business Server

If you have Lync Server 2013 – you need to do a 2-step migration to Skype for Business 2015 / 2019 first and then Microsoft Teams OR setup hybrid with Skype for Business Online if your tenant permits and then Migrate from Skype for Business to Microsoft Teams. FAQ — Upgrading from Skype for Business to Microsoft Teams
Skype for Business 2015 needs to have ALL available Cumulative Updates installed
SQL Backend Databases need to be Updated

Step 2: Purchase Licenses

Purchase Required Office 365 Licenses for all users. Every user who will use Teams PSTN needs a Phone System License
Purchase Licensing for Dial-In Audio Conferencing if needed.
Purchase Domestic or International Calling plans as needed.

Step 3: Configure Hybrid Connectivity

Setup Azure AD Connect if not already in place.
Setup Skype for Business Hybrid with Microsoft Teams
Configure your on-premises environment to federate with Office 365.
Configure your on-premises environment to trust Office 365 and enable shared SIP address space with Office 365.
Enable shared SIP address space in your Office 365 organization.

In addition, if you have Exchange on-premises, then you may want to configure OAuth between your Exchange on-premises and Skype for Business Online environments.

Step 4: Port Phone Numbers to Microsoft

Fill & Submit Port Orders for User Numbers
Fill & Submit Port Orders for Service Numbers
Agree on Cut-Over Date with Customer & Microsoft

Step 5: Move Users from Skype for Business On-Premises to Teams Only

Move to Teams using Skype for Business Server Control Panel
Assign Phone System and Calling Licenses to Users
Confirm Users can make and receive calls after Porting
Create Auto Attendants and Call Queues based on your Existing On-Premises Response Group or Auto Attendant configuration and business needs.
Assign Service numbers to Call Queues and Auto Attendants & add users in Queues.

Step 6: Decommission Skype for Business

Enable Teams Only Mode
Update DNS records to point to Microsoft 365 or Office 365
Disable split domain in the Microsoft 365 or Office 365 organization
Disable the ability in on-premises to communicate with Microsoft 365 or Office 365
Decommission Skype for Business On-Premises

Step 7: Setup Microsoft Teams Dial-In Audio Conferencing

Assign users who need to setup Meetings Dial-In Conferencing licenses as needed.
Request new Phone number or use one of the Ported Phone numbers to setup & Customize Dial-In Conferencing page

If you are looking for Microsoft Teams Consulting afresh or migrating from Skype for Business to Microsoft Teams or any other 3^rd party platform – book a meeting with us and one of our Microsoft Certified Consultants would love to help you out. We can help you set up the ultimate collaboration platform at your organization hassle-free.

Last Updated 4 weeks ago

About the Author

Favad Qaisar is Founder & CEO of Communication Square LLC. He is a Microsoft Certified Expert and a Charter Member. In the past he has worked with Microsoft Teams Product Group and has also Co-Authored Microsoft Certification Exams.

Beyond work he loves playing Chess.

Favad Qaisar

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