Teams is a unified communications and collaboration platform offered by Microsoft that helps enable those who work for businesses and organizations to collaborate and communicate from all around the world. Microsoft Teams allows astute communication via chat, email, video meetings, file storage, and app integration from anywhere, so teams users can keep in touch no matter where they are. Today we'll discuss how Microsoft Teams Phone System Integration works and would benefit your company.
Employees can have the flexibility to use Teams on any device from anywhere in the world, which is critical in today’s remote work environment. Meanwhile, IT staff can more easily manage the centralized cloud communication infrastructure and adapt as the workforce changes going forward. Microsoft Phone System lets you connect a supported, customer-provided Session Border Controller (Ribbon SBC lite Microsoft certified) to achieve the paging feature.
Communication square providers a fully managed service, including planning and implementing, support and training employees. This is essential for complex, multinational deployments. We will help organization to obtain the proper licenses. We will port DID/DDI phone numbers from the current service provider carrier so that users don’t have to change their phone numbers and can also provide new numbers.
Just to make things simpler for you, we will now walk you through what your Microsoft Teams User Experience would look like and how you would be able to execute various tasks within the app.
Answering a call
Adding Someone to a Call
Starting a Call using the Dial-Pad
Transferring a Call
Microsoft Teams offers many different types of clients from mobile, desktop or web. Therefore, a call can be picked up from any device. You may want to transfer the call to another device. This is done by using Call Park. By using Call Park, the call is temporarily put on hold so it can be picked up on another device by using a Pickup code.
Parking a Call
To move a call from one device to another.
Picking up a Parked Call
Putting a call on hold
Microsoft Teams does not initially come with a call recording solution but does allow flexible integration with third party options.
Now that we’ve had a walk-through of the first look of Microsoft Teams and have had a feel of what the user experience would be like, lets get you started on Teams. You can always get help from a Microsoft Gold Partner to configure Teams at your organization and make your communication and collaboration. Flawless.
Last Updated 6 months ago