How is the Microsoft Phone System different from other PBX systems?

The Microsoft Teams Phone System is like a modern version of the old PBX system, but it's in the cloud. It's easy to grow if you need more lines and you don't need a big machine in your office. Plus, if you use Microsoft Teams on your computer or phone, adding the Teams Phone System lets everything work together even better. Microsoft promises it'll work nearly all the time, and there's a backup plan if your internet stops.

Is Microsoft Teams Phone System like Skype for Business?

Yes, it is. Microsoft made Teams to be the new version of Skype for Business. It can do everything Skype did and more. If you used Skype before, you can easily Upgrade from Skype for Business to Microsoft Teams Phone System.

How does the Microsoft Phone System make calls to people outside my company?

You've got choices: You can move your phone numbers to Microsoft and use Microsoft Calling Plans. You can move your numbers to a special Microsoft partner and use Operator Connect. Or, keep using your current phone company with Teams Direct Routing

How much will I have to pay for Microsoft Teams Phone System?

If you're using Office 365, the Teams Phone System Licensing and Pricing explains how it would help save you up to 70% of your License cost because some of the costs are already covered. A Microsoft expert can tell you more about what you'll need and how much it'll cost.

How can Communication Square help me with the Microsoft Phone System?

Communication Square knows a lot about Microsoft stuff. They've won awards for helping big companies and government groups. They'll make sure everything gets set up right and teach you how to use it. If you have problems later, they're there to help 24/7. They even have a special way to handle moving from old systems to the cloud with their PBX to Cloud Migration Case Study.

Can I use the phone numbers I have now?

Yes! You can keep your phone numbers, whether you stay with your current phone company or move to Microsoft.

Can I use extension numbers with Teams Phone?

Yes, you can. With Teams Phone System User Experience, it works a lot like the old office phone systems, so you can have extension numbers if you want.

Does Teams Phone Support Emergency Services?

Yes, location-based emergency calling policy can be setup for your users and for common area devices, which report accurate locations utilizing Dynamic E911.

What is the recommended Call Queue / Contact Center / Reception software with Teams Phone?

Although Microsoft Teams supports all major vendors - Landis, is our recommended third-party provider of a comprehensive Teams Contact Center Solution. The Landis solution has all the core features of a Contact Center and integrates fully with Microsoft Teams. Most importantly, your end-users won’t even notice that it's a separate service.

What kind of phones can I use with the Microsoft Teams Phone System?

Microsoft Teams Phone System works with many different phones made by companies like Poly and Lenovo. There's a long list of Microsoft Teams Certified Devices you can check. It even works with some of the older phones like the ones from Cisco.

Does Teams Phone System have a feature where a recorded voice can guide callers?

Yes, it does. This feature is called Auto Attendants. When someone calls your company, they can hear a recorded voice that guides them to the right person or department. If you want to know more or set it up, you can ask Schedule a Meeting.

Never Miss a Business Call Again with Microsoft Teams Phone System

Discover how a cloud-based telephony solution not only enhances your business communication but does so at
HALF THE COST of traditional systems!

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Why Choosing Our Teams Phone System Just Makes Sense

Continuous Communication: Avoid communication downtime. Experience continuous, crystal-clear calls with our Teams Phone System.
Integrated and Seamless: Why juggle multiple tools? Integrate your contact center with Teams and simplify your operations.
Safety First (E911): With our Emergency Location Sharing, always be reachable in emergencies, ensuring safety and quick responses.
Robust Recording: Maintain compliance and never miss important discussions with automatic cloud compliance recording.
Wide Hardware Compatibility: Whether you're a fan of Yealink, Poly, or even Cisco, we support it. Choose your best fit without compromise.
Efficient Call Routing: Optimize caller routing with Advanced Call Queues, ensuring every call is directed to the right place without delay.
Cost-Effective: Already using Office 365? Witness substantial savings.
All-In-One Support: From tech glitches to bill queries, we're your one-stop solution.

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Teams Phone System Benefits: Us vs Them

Experience state-of-the-art, AI-empowered calling functionalities and integrated software solutions. Let our advanced telephony consultants guide you to launch the epitome of VOIP solutions - a seamless integration of voice and collaboration.

MICROSOFT TEAMS VOIP SOLUTION - CLOUD PBX

Why Trust Communication Square for Teams Phone System Implementation?

When it comes to Microsoft Teams Phone System, we are your premier business phone system consultant. Transitioning from your current system is risk-free, ensuring zero downtime and a smooth adoption journey. From licensing to deployment and training, our experts have it all covered. We're not just any Microsoft Consultant, we're your partner in success!

Top Teams Phone System Deployment Gold Partner!

Microsoft Co-Sell Ready Partner
Microsoft Direct CSP (Cloud Solutions Provider)
Over 7 million+ Cloud Seats Achieved
A Fast-Track Recognized Microsoft Partner

Microsoft Solutions Partner MODERN WORK (3000 x 800 px) (2)

CASE STUDY

Cisco PBX to Microsoft Teams Migration Case Study

Company: Reynolds Logistics Ltd

Industry: Transportation & Logistics

Employees: 500

Overview: Reynolds' PBX to Microsoft Teams Migration was achieved with minimal disruption, by making sure their existing legacy phone numbers were correctly ported over, planning so that we took care of every detail, and keeping user interruption to an absolute minimum.

Solution: Cisco PBX to Microsoft Teams Migration

READ FULL CASE STUDY

Teams Phone System FAQs

What Sets Microsoft Teams Phone System Apart from Traditional PBX Systems?

Microsoft Teams Phone System is a cloud-based alternative to traditional PBX, offering scalability and integration with Microsoft Teams. It eliminates the need for physical hardware and provides a unified communication platform. To understand these differences further, see our detailed comparison on On-Premise Phone System vs. Cloud Phone System and explore a successful transition in our PBX to Cloud Migration Case Study. Learn more about cloud-based telephony.

How Does Microsoft Teams Phone System Compare to Skype for Business?

Microsoft Teams offers enhanced collaboration tools and a unified user experience compared to Skype for Business. For a detailed breakdown, read our comparison between Teams Phone System and Skype for Business and understand the migration process clearly in our blog 7 Steps to Migrate from Skype for Business to Teams. Additionally, explore our real-world scenario from Lync Server to Skype for Business Migration Case Study to grasp practical migration insights.

What Are My Options for Making External Calls with Teams Phone System?

Teams provides multiple options for external calling including Calling Plans, Operator Connect, and Direct Routing. For a comprehensive explanation of these methods, visit our article Calling Plans vs Operator Connect vs Direct Routing.

Can I Retain My Current Phone Numbers When Switching to Teams Phone System?

Yes, you can port existing numbers into Microsoft Teams. Learn how smoothly this transition can happen in our Cisco PBX to Microsoft Teams Migration Case Study.

Are Extension Numbers Supported in Teams Phone System?

Absolutely. Microsoft Teams Phone System fully supports extension dialing. Explore user experiences and capabilities thoroughly in our guide about Teams Phone System User Experience.

How Does Teams Phone System Handle Emergency Calls?

Teams Phone System includes a location-based emergency calling policy with Dynamic E911, providing reliable emergency support. Discover the critical role Teams plays in emergency scenarios in our specialized article on Microsoft Teams for Healthcare.

What Are the Call Control Features of Teams Phone System?

Teams Phone System offers advanced call management features such as hold, transfer, call forwarding, voicemail, and group pickup. To get detailed insights into these features, read more about using Microsoft Teams as Your Business Phone System.

What PSTN Connectivity Options Does Teams Phone System Offer?

Microsoft Teams offers PSTN connectivity through Direct Routing, Calling Plans, and Operator Connect. Our article Unified Communication Solution Case Study explores a real-world scenario highlighting these connectivity benefits.

Can Teams Phone System Integrate with Current Contact Center Solutions?

Yes, Teams Phone System integrates seamlessly with various contact center solutions, enhancing customer interactions. Explore our dedicated article on Microsoft Teams Phone for Public Transportation to learn more about its robust integration capabilities.

What Devices Are Compatible with Teams Phone System?

Microsoft Teams Phone supports a wide range of certified devices, including desk phones, headsets, and speakerphones. To explore hardware compatibility in-depth, read our comprehensive overview of Microsoft Teams Hardware.

Does Teams Phone System Offer Auto Attendant & Call Queues Functionality?

Yes, Teams Phone System includes robust Auto Attendant and Call Queues functionality. To understand how these features benefit your organization, check out our article on Microsoft Teams Auto Attendants.

How Cost-Effective Is Switching to Teams Phone System?

Switching to Teams Phone System can significantly reduce your overall telephony costs through simplified licensing and pricing models. For a detailed financial analysis, visit our article covering Teams Phone System Licensing and Pricing.

How Does Communication Square Facilitate Teams Phone System Implementation?

Communication Square ensures a seamless transition by providing comprehensive migration plans, training, and support. Discover how we streamlined this process for clients in our detailed Cisco PBX to Microsoft Teams Migration Case Study and Unified Communication Solution Case Study.

How Can Teams Phone System Transform Customer Interaction in Contact Centers?

Teams Phone System enhances customer experiences by integrating seamlessly with existing contact centers, improving response times and customer satisfaction. Learn how this transformation impacts customer interactions in our detailed blog about Microsoft Teams Phone for Public Transportation.

What Makes Teams Phone System Superior to Competitors Like Google Meet?

Teams Phone System stands out with its extensive integrations and advanced calling capabilities compared to Google Meet. For an in-depth comparison, read our detailed analysis of Microsoft Teams vs Google Meet Features.

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Never Miss a Business Call Again with Microsoft Teams Phone System

Discover how a cloud-based telephony solution not only enhances your business communication but does so at
HALF THE COST of traditional systems!

Why Choosing Our Teams Phone System Just Makes Sense

Schedule Your
FREE Consultation
Call Today

Teams Phone System Benefits: Us vs Them

MICROSOFT TEAMS VOIP SOLUTION - CLOUD PBX

OTHER VOIP SOLUTIONS & PBX

Why Trust Communication Square for Teams Phone System Implementation?

Top Teams Phone System Deployment Gold Partner!

Cisco PBX to Microsoft Teams Migration Case Study

Teams Phone System FAQs

Schedule Your
FREE Consultation
Call Today

Want to Start using Teams as a Phone System?

Want More Insight?

Never Miss a Business Call Again with Microsoft Teams Phone System

Discover how a cloud-based telephony solution not only enhances your business communication but does so at HALF THE COST of traditional systems!

Why Choosing Our Teams Phone System Just Makes Sense

Schedule YourFREE Consultation Call Today

Teams Phone System Benefits: Us vs Them

MICROSOFT TEAMS VOIP SOLUTION - CLOUD PBX

OTHER VOIP SOLUTIONS & PBX

Why Trust Communication Square for Teams Phone System Implementation?

Top Teams Phone System Deployment Gold Partner!

Cisco PBX to Microsoft Teams Migration Case Study

Teams Phone System FAQs

Schedule YourFREE Consultation Call Today

Want to Start using Teams as a Phone System?

Want More Insight?

Discover how a cloud-based telephony solution not only enhances your business communication but does so at
HALF THE COST of traditional systems!

Schedule Your
FREE Consultation
Call Today

Schedule Your
FREE Consultation
Call Today