Empower your workforce to improve your business

First Line Workers system

First line workers are unfortunately the last segment of the workforce to receive technological advancement. They are generally overlooked and thought of as the least beneficial people in the company. However, the reality is that they are the most valuable people of the organization because they are most often the first and sometimes the only people to represent your brand. Empowering first line workers needs to be a primary focus so that they can leave a long lasting and positive impact on your customer.

Interruption in Communication with First Line Workers Can Cost your Business

If you are running a large organization with a certain amount of first line workers, chances are that a significant amount of them are in direct contact with customers, especially in industries such as retail, hospitality, and transportation. Others may not be so in contact with customers but the nature of their work is such that they are mobile and always on the run.

The biggest challenge with first line workers is that because a lot of them aren’t given technological resources, communication interruption occurs. These interruptions can cause a company huge losses.

A smooth communication flow with no barriers between first line workers and their home office is vital to the company’s success. 

 Every year businesses face losses due to improper means of communication resulting in huge financial setbacks which can be impossible to recover from.

Communication Interruption: How it Hurts?

Two-third of a business’ internal communication are affected by security breaches

Only 22% of organizations fully empower their front-line workers autonomy 

26% is the average efficiency level of teamwork in organizations

Workers on the first lines have a lot to offer, not just to the business, but also to their co-workers. They are, after all, the ones who get to see the work being done first hand. This includes the efficiencies, flaws, and opportunities that come along with that.

The main challenge with many first line workers is that they often operate in different locations which are often far from the home office. They don’t have much means of engaging directly with one another. This could cause inefficiencies in communications, reporting, as well as recording important information.

What is your solution?

Organizations needs a communication platform designed to bring the workforce together and put an end to the paper-based legacy system. An efficient communication platform will ensure that business hours are not affected, and that data is available to your with minimal downtime.

Other operations that would be positively affected are

Device and vehicle management and tracking

Audio and video calling

Chat

Online meetings

File sharing

Internal social network

Schedule employee shifts

Manage tasks

What is your result?

You will surely want to have an improved first line worker engagement. That can be beneficial in the form of higher business productivity and minimal losses.

You want a solution to have fewer complex processes, reduced costs, and improved automation.

What Mistakes Do You Want to Avoid?

First line workers are employees who rarely, if ever, speak to anyone above a mid-level manager. Their geographical remoteness also often means that they never get to see any business processes besides the finished product.

The brand and the product they represent aren’t very relatable to first line workers as they aren’t part of bigger processes. This lack of ownership sense can lead to a decrease in engagement, which is followed by a decreased in productivity. The results will fall onto your business.

To empower first line workers It is important to have a solution to empower your first line workers through the First Line Workers Solution from Communication Square.

Why Our first Line Workers Solution Is The Best?

Worker can be better informed on safety guidelines and procedures and can reach out to experts quickly to resolve problems, eliminate bottlenecks, and improve quality.

First Line Workers Solution

Who Is This Solution For?

This solution is intended for businesses who want to centrally manage their employee’s information, spend less time creating and managing tasks, and want to improve their overall business productivity.

First Line Workers Solution

The Solution in Action

Foster Culture and Community

Workers can coordinate and engage distributed teams and co-workers. They create new spaces to work together and share ideas and be able to promote inclusion with interactive town hall meetings. This will help your business find and share practices across the company.

Train and Up skill Employees

On-boarding and training new team members will be easy and less time consuming. You can share dynamic, role-based contents and videos and turn institutional knowledge into common knowledge. Most importantly, you enable employees to find and build upon work.

Digitize Business Processes

You’ll be able to work efficiently with intelligent apps which will be helpful in automating every day activities and processes. It also helps you create, update, and manage schedules and tasks. You can tap into data directly from first line activities to gain new insights.

Deliver Real-Time Expertise

Connecting with voice, video, and chat are some of the features you get with this solution. This solves problems in new ways with mixed reality by tapping into available talent when and where it’s needed by keeping all necessary tools and resources in one place.

Minimize Risk and Cost

Make IT management simple, secure, and cost effective. This solution supports identity-driven protection, access and device management. It also supports low cost devices and extends security and compliance to all levels of the organization by securing corporate data and managing risk.

First Line Workers Solution

What Benefits Do You Get?

By deploying our First Line Workers Solution, you get

Improved communication between employees

The right tools, streamlines, and scheduling for employees

Ease of training and on-boarding

Features Comparison

Features
First Line Workers Solution
Others
Others

Emails and calendars

YES

YES

YES

Office on tablets and phones

YES

NO

NO

IM, Presence status

YES

YES

YES

Schedule & task management

YES

NO

NO

File storage and sharing

YES

YES

YES

Intranet access

YES

YES

YES

Corporate & social Apps

YES

YES

NO

Office Online

YES

NO

NO

Professional digital story telling

YES

NO

NO

Audio & video call

YES

YES

YES

Online Meetings

YES

YES

YES

End device protection

YES

NO

NO

Exchange Active Directory Sync

YES

NO

NO

Mailbox Storage

2 GB

2 GB

1 GB

Cloud storage

2 GB

1 GB

1 GB

support

24 / 7

Business Hours Only

Business Hours Only

Migration

FREE

Paid

Paid

Price Comparison

No. of Users

First Line Workers Solution

Others

Others

1-10

$47

$38

$27

10-50

$37

$32

$27

21-30

$27

$25

$27

31-40

$17

$25

$27

What our client say about us?

“I still remember when we were trying to figure out the whole split and a communication interruption between our workers and a Communication Square consultant walked up to me and said, ‘there is a better way…give us a chance and your first line workers and overall company’s performance can be so much better,’ and there has been no looking back since.”


Andrew Reynolds
CEO
Reynolds Logistics

Business Who Opted For First Line Workers Solution Reported

116hrs
saved for each first line worker/year
61%
reduction in security breaches
8%
reduction in turnover
Increased Productivity

Ever since we have started using first line workers, we have experienced higher business productivity because of minimal down time in cases of data corruption or wipe out.

Evaluated Disaster Plan

Now that their employees can constantly be in touch with each other and feel connected, efficiency has improved.

Higher Profits

Increased efficiency due to smooth communication without any interruption has in turn, helped the company to earn more profits.

What Will the Transition Process Look Like?

We implement the solution in two steps that involves assessment first and implementation later.

Customer environment assessment

The whole implementation process takes around 2 weeks to be completed and the IT department at Communication Square ensures that the solution is running smoothly.

Clients tend to feel at ease once they can stop worrying about managing their IT set-ups and start focusing on what they do best.

Setting up First Line Workers Solution

At Communication Square we believe that it is not only our job to deploy and implement these solutions but to also manage and maintain them.


Why First Line workers Solution Assessment is Mandatory?

We do not believe in selling a generic product to every business. We understand that each business has unique needs. We customize all our solution according to your business needs of each of our clients. That is why it is most important for you to get an assessment done before purchasing the solution.

  1. 1
    You will receive a demo of a Production Environment showing the ideal usage of the First Line Workers System in action.
  2. 2
    You receive a detailed assessment report listing your business requirements with suggestions to start securely managing your first line workforce.
  3. 3
    You receive a permission guide explaining how you should deploy an organizational hierarchy for effectively ensuring all communications are being done securely and archived for compliance if necessary.
  4. 4
    You receive a “Crack the Code’ training series to ensure you are always on top of your workforce management system.
  5. 5
    You learn how to on-board new employees using the On-boarding Guide, so they are well-versed on their tasks right from day one.
  6. 6
    You receive a FREE one-time migration of your existing files on emails to the First Line Workers System.
  7. 7
    You receive complimentary Ongoing Email Support for 1 year.
  8. 8
    First Line Workers System for all your first line work

get your first line workers system first-hand experience now!

100% MONEY BACK GUARANTEE

You are fully protected by our 100% Satisfaction-Guarantee. If you don't increase your revenues over the next 30 days, just let us know and we'll send you a prompt refund.

First Line Workers System First Hand Experience

Each First Hand Walk-through has Data Populated for 1 User Account - valid for 30 days.

$17.00
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Frequently Asked Questions

Why do I require the first line workers Solution?

Who are the first line workers?

Why you should care?

How can I efficiently and securely engage my First line workers?

What features do I get if I buy this solution?


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Communication Square LLC is a Microsoft Gold Partner that focuses on data.

Our Microsoft Certified Professionals have years of market knowledge and work to simplify Microsoft's Enterprise solutions to meet your specific needs. We are committed to provide a user experience as relevant and seamless as possible.


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